Class Policies

How to Register

  • Online: Sign up online, using Paypal or a credit card (Visa, MasterCard, American Express, and Discover).
  • By Phone: Call us at 301.984.9033.   We accept Visa, MasterCard, American Express, and Discover.
  • By Check: Mail or bring a check to The Woodworkers Club, 11910-L Parklawn Drive Rockville, MD 20852.

Your registration will not be confirmed until we receive payment. Once registered, we will send you an email confirming your registration.

Due to the high demand for many of our classes, your space in any class is not guaranteed unless we have received payment.

Course Rescheduling

If we must reschedule the date of the class, at your option we will reserve a space for you in a future course, or refund your course fee.

Prerequisites

Many of our courses, particularly in turning and in furniture making, follow a sequence, with more advanced classes building on skills and techniques learned in earlier classes.  Please do not register for a course without taking the prerequisites listed in the class description.

Withdrawal

We appreciate notification if you are unable to attend a course. If you have a scheduling conflict, let us know as soon as possible so we can reserve space in the next available class. Please email us at matt@woodworkersclub.com.

Refund Policy

To receive a full refund for a withdrawal or a full credit for a transfer, we must receive your notice of withdrawal or transfer request at least 48 hours before the start of a regularly scheduled course, and at least 14 days before the start of a Visiting Artist Course.

Unless we are able to replace you with another student, we will retain 75% of the course fee if we receive your notice of withdrawal less than 48 hours before the start date of a regular course, and will we will retain 75% of the course fee if we receive your notice of withdrawal less than ten days before the start of a Visiting Artist Course. No refunds are made after the start of a course.

Unless we are able to replace you with another student, we will charge 50% of the course fee to transfer you if we receive your notice of withdrawal less than 48 hours before the start date of a regular course.  We cannot accept transfers for Visiting Artist Courses.  Also, we will only accept one (1) transfer request per person per class.   After that, we treat the request like a last minute cancellation and refunds are not awarded.

We require that you make your cancellation or transfer requests via email matt@woodworkersclub.com so that you and we have a permanent record of the request.

Makeup Policy

We understand that you may be unable to attend a session of a multi-session class. If you are unable to keep up with the other students because of a missed session, your instructor may be able to arrange individual one-on-one sessions for an additional fee.

Feedback

We depend on your feedback to help us improve our courses. If you have suggestions for a course you have taken, or would like us to offer a course on a particular topic, please let us know.

Complaints

We want every student to have a successful and enjoyable class experience. If you have an issue or a complaint about a course, please bring it to the instructor’s attention at the end of the class meeting, or email the Director at matt@woodworkersclub.com.